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Hotel Continental Valldemossa Privacy Policy
Hotel in Valldemossa

Owner: EL ENCINAR DE VALLDEMOSSA SA. (hereinafter, "Hotel Continental").

CIF (Tax Identification Code): A07016074

Registered office: Industria, 10, 07013 Palma

Registration details: Registered in the Mercantile Register of Mallorca, Volume 103, Folio 23, libro 46 de la sección 3ª, Hoja 2248.


This privacy policy applies to commercial communications from HOTEL CONTINENTAL. Please read it carefully, you will find important information about the processing of your personal data and your rights under current legislation on the subject.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

1. Who is responsible for the processing of your data?
The entity responsible for processing the data of clients and users of the Hotel Continental brand is EL ENCINAR DE VALLDEMOSSA SA., with registered address at calle Industria, nº10, 07013 Palma, Illes Balears.
You can contact our data protection officer at

2. What personal information do we obtain?
The data used for sending commercial communications are obtained:
- From the forms you fill in and the requests you make to hotels and companies of the Hotel Continental group, for example, your reservations or requests for services;
- From the information provided to said hotels and companies for the contracting of our services;
- Information generated by your stays in our hotels and by the provision of the contracted services;
The categories of data we process typically consist of:
- Identification and contact data;
- Personal characteristics data, such as gender, date and country of birth, nationality, family situation and language;
- Financial and transactional data: data relating to the history of bookings and stays with Hotel Continental;
- Data relating to the history of contact with the group;

3. For what purposes do we process this data?
We use the data we obtain to send you commercial communications about our hotels and services to the e-mail addresses provided and for statistical purposes and to improve the quality of our products and services.

4. To whom may we disclose your data?
We will not pass on your details, except with your prior consent.

5. Legal basis for processing
The sending of non-personalised commercial communications, statistics and quality surveys is based on our legitimate interest in the evaluation and promotion of our services and on your consent to receive them at your e-mail address.

6. How long will we keep your data?
The data processed for commercial purposes are kept for as long as the data subject does not revoke his/her consent or request their deletion and, in any case, for the periods provided for in the applicable legal provisions and for the time necessary to meet any liabilities arising from the processing. The media on which the existence of your consent to the processing of your data for these purposes is recorded, such as signed forms, logs of the sending of electronic forms, will be kept for the duration of the processing and the applicable limitation periods.

7. What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access it. You may also request that your data be corrected if it is inaccurate or to have incomplete data completed, as well as to request its deletion if, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request that we restrict the processing of your data. In this case, we will only process the data concerned for the formulation, exercise or defence of claims or for the protection of the rights of other persons.
Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will no longer process the data, except for compelling legitimate reasons that override your interests, rights and freedoms, or for the formulation, exercise or defence of claims.
However, you may at any time withdraw your consent and object to the processing of your data for direct marketing purposes, including profiling. We will then no longer process your personal information for such purposes. The withdrawal of your consent will not affect the lawfulness of the processing based on your prior consent.
You may also, under certain conditions, request the portability of your data to be transferred to another data controller.
You also have the right to lodge a complaint with the Spanish Data Protection Agency or any other competent supervisory authority.
To exercise your rights, you must send us a request accompanied by a copy of your national identity card or other valid document that identifies you by post or e-mail to the addresses indicated in the section below.
To revoke your consent to receive commercial communications from us, simply send an email to:
You may obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at

Hotel Continental
Central Offices
Tel: (+34) 971774702